News, May 31, 2013 »
CIOs dilemma

Hybrid Service follows the BCMM standard

The modern CIO stands between two conflicting requirements. On the one hand there is continuous pressure to cut costs, standardize services and ensure service efficiency. On the other hand the business asks innovation,  quicker response and fast changes to services, customization and new capabilities. The CIO is expected to achieve both while keeping the end [...]
Articles, March 28, 2013 »
Hybrid Service Academy kuva uutiseen

Hybrid Service Academy – what the first 40 graduates tell us!

“How to become a more valuable partner for customers’ ICT management?”  This was the underlying question that made Sofigate, Atos and Fujitsu invest  40 people’s time for 6 months in Hybrid Service Academy to truly work out what it means to become the best partners for the customer. Now the first Hybrid Service Academies are [...]
News, March 25, 2013 »
Business expects agile development combined with reliable service delivery

The First Limited Edition of the Hybrid Service Booklet Was a Success

The first limited edition of the Hybrid Service booklet was given out to the participants of  the annual Executive IT fair at Finlandia hall, who had an appointment with us.  Based on the demand for the booklet and the initial feedback we recieved, there is a great interest in the Hybrid Service philosophy that aims for [...]
Articles, February 13, 2013 »

Publication: Hybrid Service Concept in Brief

Hybrid Service was launched in Spring 2012. Thus far the Hybrid Service ecosystem has completed six customer proof of concept projects. Based on the PoC:s, the Hybrid Service Concept has been documented in a form of a booklet. Hybrid Service, and the ecosystem providing it, provides a new approach to provisioning and sourcing of ICT services. [...]
Articles, November 2, 2012 »
Cover photo

Hybrid Service White Paper: “Escape the Slowness”

Technological advances and economies of scale have brought great efficiency benefits to customers. As technology and service efficiency has become commodity, businesses are moving up the needs hierarchy. New business concepts and opportunities are emerging at ever-growing pace. Businesses and their employees are demanding more personal solutions to their individual needs and preferences. Speed of development and user-friendliness of [...]